System Enhancements to Vehicle Leasing Billing Application

Submitted by admin on Thu, 2010-06-03 12:39
Category: 
Application/Web Development
Project Completion Date: 
October, 2008
Industry: 
Financial Services
Business Challenge: 
The following enhancements were required prior to the implementation of a new billing system: required enhancements to 5,000+ objects and files in coordination with a third party billing implementation with limited client application subject matter expert availability; limited internal AS400 RPG & COBOL, DB2 client resources available; estimated 10,000+ man hour effort required to design, develop, test, and implement the additional enhancements and functionality; and limited timeframe to complete project in coordination with the new billing system.
MATRIX Solution: 

MATRIX Professional Services led the 12,000+ man hour effort required to design, develop, test, and implement the additional enhancements and functionality. MATRIX provided full development lifecycle support: project management, business analysis, design, development, testing, and 30 days production support on a fixed bid contract. The team also provided assistance to the client with UAT test scripts, release documentation, training documentation, and technical support documentation.

Results / Benefits: 
  • Implemented enhancements before deadline of new billing system implementations.
  • Customer Satisfaction Overall rating - 92.5%.